Terms of Service

1. Agreement to Terms

By accessing or using Q-Collection's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe on the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use automated systems to access our services without permission

3. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Products and Orders

Product Information

We strive to display accurate product information, including descriptions, images, and prices. However, we do not warrant that product descriptions are accurate, complete, reliable, or error-free. Colors may appear differently on different screens.

Pricing

All prices are in AED (UAE Dirhams) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct any pricing errors.

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product information, or suspected fraud.

5. Payment

We accept various payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method. All payments are processed securely through our payment partners. You agree to pay all charges at the prices in effect when incurred.

6. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control. Risk of loss passes to you upon delivery. Please review our Shipping Policy for more details.

7. Returns and Refunds

Returns and refunds are subject to our Return Policy. By making a purchase, you agree to abide by our return policy terms.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Q-Collection or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works without our express written permission.

9. User Content

If you submit content to our website (such as reviews or comments), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display that content. You represent that you own or have the right to submit such content and that it does not violate any third-party rights.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the maximum extent permitted by law, Q-Collection shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold Q-Collection harmless from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our services.

13. Governing Law

These terms shall be governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be resolved in the courts of Dubai, UAE.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information